Shipping & Delivery
Our default shipping method is FedEx Ground but all UPS alternatives are also available. If you order is larger than what can ship economically with either FedEx or UPS ground service, we will gladly ship via Freight service to either commercial or residential addresses.Please be aware that expedited shipping service is not always available to all addresses. UPS Next Day Air and similar shipping options are not delivered on Saturdays. All shipping options that refer to number of days refer to Business Days only (not Saturday, Sunday or Holidays).Orders that qualify for FREE SHIPPING will ship the most economical way possible. That may be by Ground Service or USPS mail. Free Shipping offer does not include FOB products. These items will have an associated shipping costs when combined with other items. Orders must be at least $99.00 to quality for the free shipping at checkout.Shipping and handling charges are calculated on a real time basis at the time of checkout and are based on the delivery method you choose, the combined weight of items, your zip code location and any shipping promotions.
International Customers: Customs Duties and Taxes are NOT included in shipping charges. Whenever possible, we ship international orders via United States Postal Service, to avoid Duties and Taxes. If an order can not be shipped via the United States Postal Service, due to weight, dimensions, or destination, it will be shipped via UPS, with Duties and Taxes due upon delivery. If you have an existing account with FedEx Trade Networks, we can ship via FedEx and have the Duties and Taxes billed to your account."
Our return address is:
It can take up to 4 to 6 weeks to complete the processing of your return.